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Why is the product Warranty only 3 years?

 

There is no way to know how a customer will use their lighting. The usage lifespan of an LED is a minimum of 30,000 hours to a maximum of 50,000 hours.

The following scenarios and math are the basis for establishing the Warranty period:

“NORMAL” USAGE

If you use your lights (on average) for 5 hours per day, after 15 years you will have the following total hours of usage

5 hours per day x 365 days per year x 15 years = 27,375 hours (which is still under the minimum usage rated lifespan)

“WORST CASE SCENARIO” USAGE

However, some customers may “abuse” the LED lighting product and leave the lights on continuously (worst case scenario).

If you use your lights for 24 hours per day, after only 3 years you will have the following total hours of usage

24 hours per day x 365 days per year x 3 years = 26,280 hours (which is still under the minimum usage rated lifespan… but you will exceed the rated lifespan before 4 years)

Therefore, the warranty period is based on and established using the worst case scenario.